Administration Assistant at RMA
Administration Assistant at RMA
A great job opportunity for an Administration Assistant – Medical Invoice Approval in the Insurance industry. Qualified applicants must have Grade 12, COIDA in Practice or Insurance Qualification an advantage, and Diploma in Office Administration/Secretarial. At least 1 year industry related experience is also required. Apply before 17 November 2023
Administration Assistant – Medical Invoice Approval
Job Ref #: RM-427
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
THE JOB AT A GLANCE
As an Administration Assistant- Medical Invoice Approval, you will be responsible for effectively and efficiently capturing data, imaging, indexing, providing administrative support and attending to client and customer queries (no advice to be given).
WHAT WILL YOU DO?
- Data capturing/entry (including telephonic reporting)
- Capture information on calls received (Contact Centre), and where required maintain detailed and accurate records
- Perform reception duties in an efficient, professional and courteous manner
- Communicate and liaise verbally and in writing with customers/suppliers/ and visitors (no advice provided)
- File data and perform other routine clerical tasks as assigned
- Receive, sort, barcode, scan, batch, index and distribute incoming mail in accordance with standard operating procedures/Technical Committee instructions/and Service Level Agreements
- Compiling records of office activities
- Update existing customer personal information
- Assist clients to submit claim claims electronically and complete relevant application forms (no advice only on procedure)
- Complete ad hoc duties as requested and responded to in the stipulated time frame
WHAT YOU’LL BRING TO THE TABLE?
- Grade 12 (Required)
- COIDA in Practice or Insurance Qualification an advantage
- Diploma in Office Administration/Secretarial (Added advantage)
- At least 1 year industry related experience
- Knowledge of administrative and clerical procedures
- Computer literate – Intermediate MS Office Suite
- Knowledge of customer service principles and practices
- Data-entry experience and good typing skills
WHAT WILL YOU GET IN RETURN?
We offer great opportunities for personal and professional development in a stable company that’s 128 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.
Closing date: 17 November 2023
Our Commitment to transformation:
In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
Requirements:
- Grade 12 (Required)
- COIDA in Practice or Insurance Qualification an advantage
- Diploma in Office Administration/Secretarial (Added advantage)
- At least 1 year industry related experience
- Knowledge of administrative and clerical procedures
- Computer literate – Intermediate MS Office Suite
- Knowledge of customer service principles and practices
- Data-entry experience and good typing skills
Apply for Administration Assistant at RMA